FAQS
- Once your order is placed, you will receive a confirmation email or text
- Once your order is shipped out, you will receive an email or text with your tracking #.
- Again, once your package is shipped, it is no longer in our control! ANY lost, stolen or delayed packages, you WILL have to contact the mail carrier.
- Please make sure you are putting in your CORRECT addresses
- Orders are increasing daily
- I am unable to make address changes anymore
- Therefore, the address on file will be the address your package will be shipped to
- WE DO NOT TAKE ORDERS OR ANSWER QUESTIONS regarding orders through DM, You have the option to text or Email us!
Text: 24hr Response time
Email: 48hr Response time
- If a pay link is sent to you, it must be paid upon receipt.
- ALL Shipping takes anywhere from 3-10 business days, that does include order processing time!
- This does not include weekends or Holidays.
- Please DO NOT text or contact everyday asking "where is my order?"
- Your order will be shipped out promptly and in order
- If your order comes up as "Fraud" Detected, it will AUTOMATICALLY be canceled &
We do understand that there are times when a product can be out of stock but Shopify
will allow you to still purchase it on social media.
The order will be AUTOMATICALLY be cancelled & refunded.
FURTHERMORE, WE THANK ALL OF OUR
SHOPPING BESTIES FOR SUPPORTING US. DON'T
FORGET TO SEND VOUR PICS!
XOXO CEO MARISA
After sale Service:
- If there are any defects of our items, please contact us and offer picture of defected item.
- defected items will be exchanged .